FAQs

Orders

How do I check my order(s)?

If you already have a customer account, you can track your order from your account dashboard. Click here to view your orders.

My order is a gift to someone else, how do I inform you?

On the checkout page, there is a text box to fill in optional order notes. Please inform us that it is a gift and you may wish to write a message that you would like us to convey to the recipient of the gift.

Payments

What payment methods do you accept?

We accept the following payment methods:

PayPal

Google Pay

Apple Pay

Shop Pay

Credit Card payments

If you would like to pay via Direct Bank Transfer, please email us.

Do I have to pay international taxes and duties?

No, all taxes and duties are calculated based on Germany’s standard.

Are taxes and duties already included in the products?

All prices online have already taxes and duties included according to Germany’s standard. The breakdown of the taxes and duties are listed in your cart, on the checkout page and also in your invoice sent to your email after your successful transaction.

Others

My question(s) remain unanswered

Sorry about that. We try our best to foresee all possible questions. But we may have not covered everything. If you still have questions, please write to us at hungryteamasters@gmail.com and we will get back to you as soon as possible.